Laurie, are you subscribed to MSP's Personal Profile? If so, are you doing the following? Click on My Account (pink button in top right corner), click on "My Personal Profile and Style Articles" (blue link in middle of page), and scroll down to the May 4 article. It should open in Adobe Acrobat, like all the other articles in that list. If you're still having problems, look down at the bottom of the page and click on "Contact Us" to reach MSP's team. They'd be happy to help!